Frequently asked questions

We know that you may have many questions about our products and services. Below are some frequently asked questions and answers that you may find helpful. If you do not find the answer you are looking for, please contact us using the contact information below.

To place an order, select the product you want to buy and add it to your cart. Then, proceed to checkout by following the steps on the website. You will receive an order confirmation email after completing the transaction.

We allow order changes or cancellations within 24 hours of placing the order. If the order has not been processed, we will assist you without any difficulty.

Once your order has been processed, please allow 7-15 days for delivery. Delivery times may vary depending on your location and uncontrollable factors such as customs or adverse weather conditions. We appreciate your patience in the event of unforeseen delays.

You will receive an email or text message with your tracking ID and a link to track your order. You can visit our tracking page to check the status of your package. If you are unsure of your tracking number, please double-check the shipping confirmation email we sent.

We accept the following payment methods:

  • PayPal: You can pay for your order via PayPal, a secure and convenient online payment platform.
  • Payoneer: We also accept payments via Payoneer, an international money transfer and payment service.

If you have any questions or need further assistance, please contact us via: